Inside Outside Homemaker Services
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Terms & Conditions for the Supply of CCTV and related equipment
All orders for Products are accepted by Conditions of Sale Business to Consumer
Terms and Conditions of Sale (Business to Consumer)
All orders for Products accepted by Inside Outside are accepted subject to the following conditions which shall form part and govern the contract of sale. Acceptance of Products shall be deemed to be acceptance of these conditions of sale. Any term sought to be imposed by a purchaser either in a document or otherwise that conflicts with or adds to these conditions is not accepted. No agent or representative of Inside Outside has authority to vary these conditions unless accepted in writing by a Director of Inside Outside .1. Definitions
1.1 “Products” shall mean the products, including Hardware and Software, as supplied by Inside Outside . The Products may be modified or discontinued at any time in accordance with Inside Outside’s continuous product enhancement policy. 1.2 “Hardware” shall mean the physical equipment (not Software) included as part of the Products. 1.3“Software” shall mean each software program in executable or object code form included as part of the Products. 1.4 Purchase price shall mean the price for the Products as agreed at point of sale. 1.5 “Purchase Order” shall mean a written purchase order using the official stationary of the Purchaser or electronic purchase order placed by the Purchaser. 1.6 “Purchase Price” shall mean the amount to be paid by Purchaser for the Products. 1.7 “Purchaser” shall mean any party that purchases the Products. 1.8 “Bespoke Products” shall mean Products that undergo a Purchasers specific instructions in terms of design, branding and /or manufacture. 1.9 “Designated Facility” shall mean Inside Outside’s primary trading address at 24a liphook road, Lindford,Hampshire GU350PX UK; 1.10 “DSR” shall mean the Consumer Protection (Distance Selling) Regulations 20002. Payments, Price and Taxes
2.1I Inside Outside shall have the right at any time to revise its Purchase Price for any Products. 2.2 All Purchase Prices are Ex works,Inside Outside’s Designated Facility. 2.3 All invoices are due for payment prior to shipment of the Products unless credit terms have been earlier agreed; payable to Inside Outside’s Designated Facility. Payment is to be made in Pounds Sterling unless otherwise agreed in writing by an Inside Outside Director. 2.4 All overdue accounts will be charged, on a daily basis, commercial interest at 4% above the base rate of Lloyds Bank plc. 2.5 Where DDS has the legal obligation to collect taxes, the appropriate amount shall be added to Purchaser's invoice and paid by Purchaser unless Purchaser provides Inside Outside with a valid tax exemption certificate authorised by the appropriate taxing authority. 2.6 Where a Purchase Order specifies supply of Bespoke Products, 50% of Purchase Price will be immediately payable following order acceptance by Inside Outside.
3. Order and Acceptance
All orders for Products submitted by Purchaser shall be initiated by a Purchase Order. No order shall be binding upon Inside Outside until a Purchase Order has been accepted by Inside Outside in writing and Inside Outside shall have no liability to Purchaser with respect to orders that are not accepted. Inside Outside shall use its reasonable commercial efforts to notify Purchaser, by facsimile or email, of the acceptance or rejection of an order and of the assigned delivery date for accepted orders within twenty four (24) hours after receipt of the Purchase Order. No partial shipment of a Purchase Order shall constitute the acceptance of the entire order, except the written acceptance of such entire Purchase Order. Inside Outside shall use its reasonable commercial efforts to deliver Products at the time specified either in the Purchase Order or in Inside Outside ’s written acceptance of such Purchase Order. The Purchaser acknowledges that it has, prior to the date of the Purchase Order received all durable information e.g (but not exhaustive) all costs, details, specifications, designs and materials in respect of the Products and has had the opportunity of requesting further information if necessary. The Purchaser has given all material details to Inside Outside relating to the Purchase Order and Products to enable Inside Outside to process and deal with the Purchase Order. If any Purchase Order placed by the Purchaser includes various Products which make up a kit, the Purchase Order may be processed for convenience only as a single supply order and may be given only one supply code. Notwithstanding any discount given by Inside Outside for a Purchase Order comprising multiple Products, the Purchaser will be purchasing each Product separately and not as a single package or kit.
4. Cancellation and Reschedule Fees
Excluding orders for Bespoke Products which are irrevocable, should a Purchaser request to: (i) cancel all or any part of any Purchase Order; (ii) fail to meet any obligation hereunder, causing cancellation or rescheduling of any Purchase Order or portion thereof; (iii) request a rescheduling of the delivery of Products and the request is accepted by Inside Outside ; or (iv) request a configuration change causing rescheduling of the delivery of Products, and the request is accepted by Inside Outside ; Purchaser agrees to pay to Inside Outside, should it be requested, the following cancellation / reschedule Fees: Notice Received: (% of List Price) 2 days or more prior to scheduled delivery date: 5%; 1 day or less prior to scheduled delivery date 10%; Recognising that the cancellation or rescheduling of any Purchase Order will cause additional costs to Inside Outside in an amount that cannot be readily determined. The Purchaser agrees that the previously stated fees represent a reasonable estimate of the costs to Inside Outside which would result from such cancellation or rescheduling. Should a Purchase Order that is deemed irrevocable be cancelled then the full Purchase Price will be paid by Purchaser. In addition, there shall be no cancellation/ rescheduling fees for correction of any typographical or clerical errors or change of location for delivery PROVIDED THAT the Purchaser informs Inside Outside before 24 hours of the date of shipping If the change of location for delivery applies to an order made in respect of any jurisdiction outside UK mainland then we reserve the right to charge a fee for the administration costs incurred in doing so. Other than for Purchase Orders made in person, the Purchaser shall have the right under DSR to cancel this agreement at any time up to seven (7) working days after the date of receipt of the Product (“the Cancellation Period”). This right does not apply to orders made for Bespoke Products or if you have taken any audio or video recording or computer software out of the sealed package in which it was delivered to you If the Purchaser wishes to cancel this agreement, they must inform Inside Outside in writing within the Cancellation Period. If a Purchase Order comprises multiple Products then, notwithstanding that one supply code may have been used by Inside Outside for convenience, the Purchaser must expressly notify Inside Outside of its intention to cancel all or any part of the Purchase Order by reference to each Product separately. Inside Outside will not be obliged to accept notice of cancellation unless each Product to be returned is identified separately. If notice is given outside of the Cancellation Period it is at Inside Outside’s entire discretion to accept such notice. Purchasers should keep evidence of any cancellation notice given. The Purchaser must return all Products to Inside Outside undamaged and in the same condition as when received in accordance with their statutory duty under the DSR. All Products returned by the Purchaser shall be at the Purchaser’s own cost. Inside Outside shall be entitled to liquidated damages such sum being equivalent to the cost of repair of any damage caused to or replacement of any Product damaged beyond economical repair where the Purchaser has breached their statutory duty under DSR to return Products. This cancellation policy does not affect the Purchasers statutory rights.
5. Availability of Product
Inside Outside will use its reasonable commercial efforts to comply with the date agreed for dispatch or delivery of the Products where the date is given and intended as an estimate only and is not to be the essence of the contract. If owing to non availability of the Products or any other causes beyond Inside Outside ’s control arise, then Inside Outside shall be at liberty to propose an alternative delivery date and the Purchaser may have the option of cancelling the Purchase Order without penalty.
6. Property
For so long as any amounts remain owing from the Purchaser to Inside Outside (whether immediately due or not) title to the property of the Products shall remain in Inside Outside and ownership will not pass to the Purchaser until Inside Outside has received payment (cleared funds) in full. In the event of the Purchaser reselling the Products, if Inside Outside has not received all amounts owing to it, the Purchaser shall account to Inside Outside for the proceeds of any such sale and meanwhile hold all proceeds of such sale of such Products upon trust of Inside Outside until Inside Outside has received such amounts in full. At any time after the due date for payment from the Purchaser to Inside Outside, and so long as such amounts have not been received by Inside Outside, Inside Outside shall at the Purchasers expense have the right to enter the Purchasers premises and remove from there Products which remain the property of Inside Outside
7. Shipping
All Products delivered pursuant to the terms of this agreement shall be packed for shipment in Inside Outsides standard shipping cartons, marked for shipment to purchasers address as stated on Purchase Order. Unless otherwise instructed in writing by Purchaser, Inside Outside shall select the carrier. All freight, insurance, and other shipping expenses, as well as any special packing expense, shall be paid by Purchaser. Inside Outside will ship to Purchaser's primary place of residence unless Inside Outside has received in writing, instructions to ship to another location. Upon delivery of the Products to the Purchasers address, then risk of loss to the Products shall pass to Purchaser. If the shipping address is different from the Purchaser’s payment billing address, Inside Outside reserve the right to only ship to the billing address.8. Liability
8.1No liability for any claim for damage or non-
9. Limited Product Warranty
9.1 Inside Outside warrants that the Hardware will be free from Material Defects for a period of twelve (12) months from the date of delivery to Purchaser. Inside Outside will perform warranty service at Inside Outside’s Designated Facility, provided Purchaser returns the Products in accordance with Inside Outside’s shipping instructions. Inside Outside’s sole responsibility under this warranty shall be, at Inside Outside’s option, to either repair or replace the Products. All defective Products, or defective components thereof, returned under this warranty shall become Inside Outside’s property. If Inside Outside determines that the original Products did not contain a Material Defect, Purchaser shall pay Inside Outside all costs of handling, transportation, and repairs at Inside Outside’s prevailing rates. 9.2 Inside Outside warrants that any magnetic or compact diskettes on which Software is recorded will be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date the program is delivered to Purchaser. If a defect in any such diskette should occur during this period, the diskette may be returned to Inside Outside and Inside Outside will replace the diskette without charge. Inside Outside shall have no responsibility to replace diskettes if the failure of the diskettes results from accident, abuse or misapplication of the diskettes. 9.3 EXCEPT FOR THE EXPRESS WARRANTIES STATED HEREIN, Inside Outside DISCLAIMS ALL EXPRESS OR IMPLIED WARRANTIES ON PRODUCTS FURNISHED HEREUNDER, INCLUDING WITHOUT LIMITATION ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.9.4The Products are not represented or warranted by Inside Outside to be fault tolerant and are not designed, manufactured or intended for use or resale in any High Risk Application including but not limited to: on-
10. Laws
10.1 The rights and obligations of the Purchaser shall be subject to such United Kingdom laws and regulations as shall from time to time govern the license and delivery of technology abroad by persons subject to the jurisdiction of the United Kingdom. Purchaser shall certify that it shall not, directly or indirectly, export, re-
11. MISCELLANEOUS
You may not assign, sub-
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